C-Series motorized shades include an integrated solar strip that helps maintain battery charge during normal use. If you want to confirm the current battery level, you can check it in the Mado Home app, if it has already been configured to control the shades using a Thread-enabled smart home hub.
Step 1: Open the Mado Home app
Open the Mado Home app on your phone.
Select the shade you want to check from your device list.
Step 2: View the battery level
The battery level appears on the shade’s device screen within the app. This shows the current charge status of the motor.
If the battery level is low, charge the shade using a USB-C cable.
When to check battery level
You may want to check the battery level if:
the shade moves more slowly than expected
the shade does not respond consistently
the shade automatically lowers to the fully closed position (without being driven by Eco Mode or automation settings)
the shade has not received regular sunlight
Continuously blinking red light is seen on the shade’s control panel during motion
Important - If the battery becomes too low, the shade will move to the fully lowered position and remain there until it is recharged. Connect a USB-C cable to restore normal operation.