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How to connect your C-Series motorized shades to Amazon Alexa

Follow these steps to add your C-Series motorized shade to Alexa using Matter. Once connected, you can control your shade with the Alexa app or voice commands.

C-Series motorized shades support Matter and can be added directly to Alexa. After pairing, you can control your shade using the Alexa app, routines, and voice commands through compatible Echo devices.

Before you begin

Make sure:

  • your shade is installed and responsive using the remote

  • your phone is connected to your home Wi-Fi network

  • you have the Alexa app installed

  • you have a Matter-compatible Echo device set up

  • you have the Matter setup code available

Step 1: Open the Alexa app

  1. Open the Alexa app on your phone.

  2. Tap Devices.

  3. Tap the + icon.

  4. Select Add Device.

  5. Choose Other, then select Matter when prompted.

Step 2: Add your shade

  1. Scan the Matter setup code provided with your shade.

  2. Follow the on-screen instructions.

  3. Assign the shade to a room when prompted.

Once setup is complete, your shade will appear in the Alexa app.

Step 3: Test control

Use the Alexa app or voice commands to:

  • raise or lower the shade

  • adjust the shade position

  • include the shade in routines

Example voice commands:

  • “Alexa, open the living room shade.”

  • “Alexa, close the bedroom shade.”

Step 4 (optional): Add your shade to the Mado Home app

You can also connect your shade to the Mado Home app to access additional features such as Eco Mode.

  1. In the Alexa app, select your Mado shade.

  2. Open Device Settings.

  3. Tap Linked Matter apps & services.

  4. Tap Other Assistants and Apps, then tap Add Another.

    After a few seconds, the shade will enter pairing mode. Copy the pairing code shown on screen.

  5. Open the Mado Home app.

  6. Add a new shade.

  7. When prompted, select More options.

  8. Choose your Mado shade from the list of available accessories.

  9. Paste the pairing code you copied from the Alexa app.

Follow the on-screen instructions to complete setup, including enabling Eco Mode.

Adding Alexa alongside other smart home platforms

If your shade is already connected to another Matter-compatible system, you can add Alexa using Matter multi-admin.

  1. Open the app where the shade is already connected.

  2. Generate a new Matter pairing code in the Mado Home app.

  3. Add the shade in the Alexa app using that code.

If the shade does not appear during setup

Check that:

  • the shade is powered on and responsive

  • your phone is on the correct Wi-Fi network

  • your Echo device supports Matter

  • the Matter setup code is entered correctly

If pairing still fails, remove the device from any previously connected platforms and try again using a new Matter pairing code.

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